Phantom iOS Update Caused App Resets: What About Users Fund?

Phantom Pockets Replace: Customers Report Losses and Demand Reimbursements

Crypto pockets supplier Phantom has issued an emergency replace for iOS customers following experiences that some customers skilled app resets, locking them out of their wallets until they remembered their restoration phrases. On November 14, Phantom alerted customers on X concerning the challenge and suggested affected customers to revive their wallets utilizing their restoration phrases.

Supply: X

Phantom Pockets Replace Sparks Person Outrage

The crew behind the Solana-based DeFi pockets pushed a brand new iOS app replace to forestall additional resets and apologized for the inconvenience. They emphasised the significance of securely storing seed phrases and warranted customers, “We’re dedicated to creating certain this received’t occur once more.”

A number of customers responded to Phantom’s alert, reporting important losses. One person claimed, “I misplaced my 983 SOL, please ship it again,” whereas one other said, “I simply misplaced my pockets holding $600K, that is my life’s value/financial savings, when am I getting my reimbursements?” One other person questioned why their app reset and eliminated all their wallets in a single day.

Crypto dealer ‘Ace’ warned their 42,000 followers on X to not replace their Phantom wallets with out saving their seed phrases. “I don’t know why they set such a horrible replace, however it wipes your pockets on iOS,” they added. One other person famous, “Phantom deleting individuals’s crypto wallets with the latest replace, numerous tokens are going to get burned from of us that forgot to again up keys.”

Non-Custodial Nature Limits Help

Phantom, being a non-custodial pockets, can’t help customers who’ve misplaced their seed phrases because it doesn’t retailer or have entry to them. Nevertheless, the corporate suggested contacting their assist crew for added help.

This incident is just not the primary drawback for the Solana pockets. In October, Phantom skilled downtime, with some customers seeing inaccurate account balances. On the time, Phantom said, “We’re at the moment experiencing an uptime incident, and a few providers could also be quickly disrupted,” earlier than resolving the difficulty a couple of hours later.

The current Phantom pockets replace has prompted a major stir within the crypto group. Customers are suggested to again up their seed phrases to keep away from potential loss. For the newest Phantom pockets information and updates, customers ought to keep vigilant and comply with the official Phantom information channels.

Phantom’s dedication to addressing these points highlights the significance of steady enchancment within the crypto area, particularly for Solana-based DeFi wallets. The current occasions underscore the vital want for customers to take private duty for his or her crypto safety by backing up their restoration phrases and staying knowledgeable about updates and potential points.

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